Shipping policy

🌍 International Shipping Policy

At RISE MODE, we are committed to delivering your orders safely and efficiently, no matter where you are in the world.

🚚 Shipping Destinations

We offer international shipping to selected countries worldwide.
Available shipping options and destinations will be displayed at checkout.

If your country is not listed, please contact us and we’ll be happy to assist you.

⏱️ Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

📦 Estimated Delivery Time

International delivery times may vary depending on the destination and carrier:

  • Standard International Shipping: 7–21 business days

  • Express International Shipping: 3–7 business days (if available)

Delivery times are estimates and may be affected by customs processing, weather conditions, or carrier delays.

💰 Shipping Costs

  • Shipping costs are calculated and displayed at checkout before completing your purchase.

  • Any promotions such as free international shipping will be clearly communicated on our website.

🛃 Customs, Duties & Taxes

  • International orders may be subject to customs duties, taxes, or import fees, which are determined by the destination country.

  • These charges are not included in the product price or shipping cost and are the responsibility of the customer.

  • We are not responsible for delays caused by customs clearance processes.

📍 Shipping Address

Customers are responsible for providing accurate and complete shipping information.
We are not responsible for lost or delayed shipments due to incorrect or incomplete addresses.

📬 Order Tracking

Once your order has been shipped, you will receive a shipping confirmation and tracking number via email, allowing you to track your package in real time.

❗ Delays & Issues

If your order experiences significant delays or issues, please contact us at:

  • support@risemode.info

We’ll do our best to assist you promptly.

🔁 Undeliverable Packages

If a package is returned due to failed delivery attempts, incorrect address, or refusal by the recipient, additional shipping fees may apply for reshipment.